01 · Growth & Partnerships
Pipelines that compound.
Partnership pipelines, white-label channels, subcontracting relationships, RFP strategy, pricing, market positioning and direct-client opportunities.
Big-provider systems. Boutique soul.
The practice
Four pillars.
Four pillars.
One compounding advantage.
02 · Operational Scale
Systems that hold.
Recruitment, onboarding, training, QA, workforce management, SOPs, KPI systems and process redesign.
03 · Interpreter Supply Strategy
Talent pools that scale.
Language-market analysis, sourcing strategy, rate modeling, recruiting funnels, retention and scalable interpreter pools.
04 · Fractional Leadership
Executive depth, on demand.
Hands-on executive-level support without hiring a full-time CRO, COO, Head of Partnerships or operations executive.
The engagement · 90 days
How it unfolds.
Pre-read artifacts
12 months of ops,
one picture.
one picture.
PipelineMarginChurnQA logClient NPS
Workshop output
Ranked friction,
dollarized.
dollarized.
Value mapBottleneck listCost impact
Deliverables
Systems your team
runs Monday.
runs Monday.
QA rubricRunbookICP mapPricing grid
Cadence · 90 days
Win → measure →
compound.
compound.
DashboardsGoal resetsPartner review
Growth engines
Where we create growth.
Become a strategic supplier to larger providers.
Strengthen positioning, pricing and outbound.
Identify, price and pursue opportunities strategically.
Build supply before demand arrives.
Help international providers understand buyers, pricing and expectations.
Sahar Feiz
Founder & Principal Consultant
The founder
Built inside the language services industry. Now helping LSPs grow stronger.
Sahar brings more than a decade of experience across the language services industry, including senior leadership roles spanning vendor management, shared services, interpreter operations, recruitment, quality and workforce strategy.
Her experience has given her a firsthand understanding of what separates LSPs that scale successfully from those that simply add volume: strong operational infrastructure, disciplined economics, reliable talent networks and a clear commercial strategy.
She has worked across the functions that directly influence growth — from building and optimizing interpreter networks to strengthening recruitment and QA programs, improving operational workflows, evaluating pricing and margins, and developing scalable service-delivery models.
Just as importantly, Sahar understands the industry from both sides of the table: how larger language providers evaluate partners, what makes a smaller provider commercially attractive, and where growing LSPs typically lose opportunities.
She founded ToosPoint to bring that experience directly to independent and growth-stage language providers. Today, Sahar works alongside founders and executive teams to strengthen operations, develop strategic partnerships, open new revenue channels and build the infrastructure required for sustainable growth.
Strategy should not stop at recommendations. ToosPoint is built around execution. Sahar works directly with client teams to identify what is holding growth back, build the solution and help move it forward.
Experience
10+ years in language services.
Leadership
Executive-level industry experience.
Expertise
Growth + operations expertise.
Approach
Hands-on execution.
Win the decade.— ToosPoint · 2026
Build the systems today.
Let's talk
Tell me where growth is stuck.
In 30 minutes, we'll identify the highest-impact commercial or operational constraint in your business — and determine whether ToosPoint can help solve it.
-
Email [email protected]
-
Phone +1 (612) 242-3035
-
Studio Laguna Niguel · CA, USA